These are the rules that govern how we work together. We've written them clearly so there are no surprises — for you or for us. Please read through before placing an order.
By placing an order with ANNA TABLES88 (operated by GORA BROTHERS PRIVATE LIMITED), you agree to the terms laid out on this page. These terms apply to every custom table order, from the first conversation to final delivery.
If something here doesn't make sense or you have questions, ask us before placing an order. We're happy to explain anything — the whole point of writing this clearly is so both sides know where they stand.
"We," "us," and "our" refers to GORA BROTHERS PRIVATE LIMITED (CIN: U63030RJ2020PTC068805). "You" and "your" refers to you, the customer.
Every table we make is custom-built. There's no ready stock, no standard menu. Here's what that means in practice:
Important: Because each table is made from scratch to your specifications, no two tables are exactly identical — even if they follow the same design. Resin is a natural material. Wood has natural grain patterns. Slight variations in colour, texture, and flow are inherent to the craft and are part of what makes each piece unique. These are not defects.
How pricing works:
Every table has a different price because every table is different. The price depends on the size, wood type, resin colour and complexity, design intricacy, and finishing. We don't have a price list because there's no "standard" product.
After we discuss your requirements, you'll receive a detailed written quote that breaks down exactly what you're paying for. That quote is your price — no hidden fees, no surprise additions at the end.
What the quote includes:
What's not included (quoted separately):
Payment terms:
| Stage | Amount | When |
|---|---|---|
| Advance payment | 50% of quoted amount | Before production begins |
| Balance payment | Remaining 50% | After completion, before dispatch |
Payment methods: We accept UPI, bank transfer (NEFT/RTGS/IMPS), and select digital wallets. Details will be shared on the invoice. We do not accept cash on delivery for custom orders.
GST Invoice: All orders receive a proper GST invoice from GORA BROTHERS PRIVATE LIMITED (GSTIN: 08AAICG3022F1ZY). If you need the invoice in a specific format for your business, let us know.
Resin work takes time. Every table goes through multiple stages — wood preparation, resin pouring, curing, sanding, finishing — and none of these steps can be rushed without compromising quality.
Typical timelines:
| Table Type | Estimated Time |
|---|---|
| Small tables (coffee tables, side tables) | 2–3 weeks after confirmation |
| Medium tables (dining tables, desk tables) | 3–5 weeks after confirmation |
| Large or complex custom designs | 4–8 weeks after confirmation |
These are estimates, not guarantees. Actual timelines depend on design complexity, material availability, curing conditions, and current order volume. We'll give you a more specific estimate when you place your order, and we'll keep you updated throughout.
If there's a delay beyond our initial estimate, we'll inform you proactively — you won't have to chase us for updates.
We understand that ideas evolve. But because these are handcrafted custom pieces, changes become harder (and sometimes impossible) once production has started.
The lesson here is simple: take your time during the discussion phase. We'd rather spend an extra week getting the design right than rush into production with something you're not sure about.
Because every table is made specifically for you, cancellation terms are different from ready-made furniture:
| When You Cancel | Refund |
|---|---|
| Before production has started | Full advance refund minus a 10% processing fee |
| After production has started but before resin pour | 50% of advance refunded (materials already procured) |
| After resin has been poured | No refund possible — the materials and labour are committed to your specific design and cannot be repurposed |
Why no refund after pouring? Once resin is poured onto a wood slab in your specific design and colour, that piece is yours. It can't be "undone" or sold to someone else as-is because it was made to your exact specifications. The wood has been cut, the resin has been mixed with your chosen pigments, and the design has been laid. We're being upfront about this so there are no uncomfortable conversations later.
Refunds, where applicable, are processed within 14 business days to the original payment method.
Where we deliver: We deliver across India. Delivery charges depend on your location, the size and weight of the table, and the logistics partner used. Delivery charges are always communicated before you confirm your order — never as a surprise after.
How we pack: Every table is packed with multiple layers of protection — foam, bubble wrap, corrugated carton, and wooden crating for large pieces. We take packaging seriously because a damaged table during transit hurts us as much as it hurts you.
Delivery timelines:
Your responsibility: Please ensure someone is available at the delivery address to receive the table and inspect the packaging. If the outer packaging shows visible damage at the time of delivery, please note it on the delivery receipt and inform us immediately with photos.
When your table arrives, please inspect it within 48 hours of delivery. Check for:
If there's an issue, contact us within 48 hours with clear photos and a description of the problem. We'll work with you to resolve it — either through repair, replacement of the affected section, or other appropriate solution.
Please note: Natural variations in wood grain, slight differences in resin colour (resin can shift very subtly during curing depending on temperature and humidity), and minor air bubbles are characteristics of handcrafted resin work. These are not considered defects and are not grounds for rejection or refund.
We stand behind our work. Here's what's covered:
What's covered (craftsmanship warranty):
What's not covered:
If you experience a genuine craftsmanship defect, contact us with photos and we'll assess the situation. If it's a defect we're responsible for, we'll repair or replace the affected area at no cost to you.
We work hard to deliver quality, but there are limits to what we can be held responsible for:
None of this limits your statutory rights under Indian consumer protection laws.
Our designs: All original designs, patterns, and concepts created by ANNA TABLES88 remain our intellectual property. You're purchasing a physical table, not the design rights. You may not commercially reproduce, replicate, or sell copies of our designs.
Your input: If you provide reference images, sketches, or design ideas, you confirm that you have the right to use them and that they don't infringe on anyone else's intellectual property. We create original interpretations — we don't copy other artists' or makers' work.
Cricket disclaimer: All cricket-themed designs are entirely original creations. We are not affiliated with, endorsed by, or associated with any cricket board, franchise, team, or player, including BCCI, IPL, ICC, or any individual cricketer. We do not use official logos, trademarks, or licensed imagery.
We like to photograph our completed work and share it on our website and social media as part of our portfolio. This helps other customers see what we're capable of.
By placing an order, you give us permission to photograph the completed table and use those photos in our marketing materials, website, and social media. We will never share your personal details (name, address, etc.) alongside these photos without your explicit consent.
If you prefer that we don't photograph or share images of your specific table, just let us know before or during the build. We'll respect that completely.
Sometimes things happen that are beyond anyone's control — natural disasters, pandemics, government restrictions, supply chain disruptions, extreme weather affecting resin curing, or other unforeseeable events.
In such cases, we won't be held liable for delays in production or delivery. We will, however, communicate the situation to you promptly and work together to find the best path forward — whether that's waiting it out, modifying the order, or arranging a refund where appropriate.
We hope it never comes to this, but if there's a disagreement:
These terms are governed by the laws of India, including the Consumer Protection Act, 2019, the Information Technology Act, 2000, and other applicable legislation.
GORA BROTHERS PRIVATE LIMITED
House No. 111, Nayaganv, Mojmabad, Jaipur, Rajasthan 302001, India
Email: contact@annatables88.site
Phone: +91 96390 54379
Ask before you order. We'd rather answer ten questions upfront than deal with one misunderstanding later.