Shipping & Delivery Policy

A resin table isn't a phone case — it's heavy, fragile at the edges, and took weeks to build. So we don't just "ship" it. We pack it like it matters, because it does. Here's everything you need to know about how your table gets from our workshop to your home.

Last Updated: April 16, 2026
Coverage

Where We Deliver

We deliver across India. Whether you're in Jaipur, Mumbai, Bangalore, Chennai, Kolkata, or a smaller town — if there's a road to your address, we'll get the table to you.

We work with trusted logistics partners who specialise in handling heavy and fragile items. The exact partner depends on your location, table size, and what makes the most sense for safe delivery.

Jaipur & Rajasthan

2–4 Days

Jaipur, Ajmer, Udaipur, Jodhpur, Kota. Personal delivery or local logistics. We can sometimes deliver ourselves for nearby locations.

Major Cities

5–8 Days

Mumbai, Bangalore, Hyderabad, Chennai, Kolkata, Pune, Ahmedabad, Jaipur, Lucknow, and other Tier 1 and Tier 2 cities.

Rest of India

7–14 Days

Smaller towns, remote areas, North-East India, hill stations. Delivery possible but may take longer. We'll confirm feasibility and timeline before you confirm your order.

These timelines start after production is complete, not from when you place the order. Production timelines are separate — check our Terms & Conditions for production estimates.

Charges

How Much Does Delivery Cost?

We're going to be straight with you: delivery charges aren't included in the table quote. They're quoted separately because they vary a lot based on where you are and how big the table is.

Here's why we don't include them in the base price:

  • Shipping a coffee table to Noida costs very differently from shipping a 7-foot dining table to Kerala
  • If we bundled delivery into the price, people in Jaipur would be overpaying and people in distant cities would be underpaying
  • We'd rather be transparent about exactly what each part costs than hide delivery in an inflated product price

What affects delivery cost:

FactorHow It Affects Cost
Distance from JaipurLonger distance = higher cost. Jaipur & Rajasthan is cheapest.
Table size & weightLarger and heavier tables cost more to ship. A side table costs less than a dining table.
Packaging typeAll tables include standard protective packaging. Extra-large tables may require wooden crating, which adds cost.
Delivery location accessibilityGround floor delivery is standard. Floors above ground (without lift) may incur handling charges.

No surprises: We always share the exact delivery charge with you before you confirm your order. You'll see the table cost and delivery cost as separate line items. You only pay when you agree to both. If the delivery charge doesn't work for you, you're welcome to arrange your own pickup or third-party courier.

Packaging

How We Pack Your Table

This is something we take very seriously. A resin table is heavy, with edges that can chip if they take a direct hit. So our packaging isn't a cardboard box with some newspaper stuffed inside. Here's what we do:

01

Surface Protection

Soft cloth layer directly on the resin surface to prevent micro-scratches during handling

02

Foam Wrap

High-density foam sheets around all surfaces and edges — this absorbs impact during transit

03

Bubble Wrap

Multiple layers of bubble wrap around the entire piece, with extra layers on corners and edges

04

Outer Protection

Corrugated cardboard shell or wooden crate (for large tables), secured with strapping tape

For large dining tables and conference tables, we use wooden crating — a rigid frame built around the table to prevent any flex or compression during transport.

Packaging cost is included in the delivery charge. You don't pay extra for it.

Tracking

Dispatch & Tracking

Here's what happens once your table is ready:

  • Completion photos: We share photos of the finished table before packing, so you can see the final result and confirm you're happy before we ship
  • Balance payment: The remaining 50% is due at this stage — after you've seen the finished product, before we dispatch
  • Dispatch notification: Once packed and handed to the logistics partner, we share the tracking details (tracking number, logistics company name, expected delivery date)
  • In-transit updates: If you want updates during transit, ask us — we'll check with the logistics partner and keep you informed
  • Delivery coordination: The logistics partner will typically call you before delivery to confirm someone will be available to receive the table
At Your Door

Receiving Your Table

When the table arrives at your doorstep, here's what you should do:

  • Check the outer packaging first. Before accepting delivery, look at the box or crate. Is it dented, torn, crushed, or wet? If the packaging shows visible damage, note it on the delivery receipt before signing.
  • Take photos of the package from all sides before opening — even if it looks fine. This protects you if there's hidden damage inside.
  • Open carefully. Use a blunt tool to cut tape and packaging. Don't use a sharp blade near the resin surface.
  • Inspect the table within 48 hours. Check all surfaces, edges, and the underside. Look for cracks, chips, scratches, or any deviation from the agreed design.
  • If everything looks good, great — enjoy your table. No further action needed.
If Something Goes Wrong

Damage During Transit

We pack carefully, but transit is unpredictable. If your table arrives damaged, here's exactly what to do:

1

Document It

Take clear photos and a short video showing the damage. Include close-ups and wider shots showing context. The more evidence, the faster we can resolve it.

2

Contact Us Immediately

Call +91 96390 54379 or email contact@annatables88.site with the photos. Do this within 48 hours of delivery. The sooner the better.

3

We Resolve It

We'll assess the damage and work with the logistics partner. Depending on severity, we'll arrange repair, partial replacement, or appropriate compensation.

Important: If you notice damage to the outer packaging at the time of delivery but accept it without noting the damage on the delivery receipt, it becomes much harder to claim with the logistics partner. Always note visible damage before signing.

Alternative

Self-Pickup Option

If you'd rather skip delivery charges entirely, you're welcome to pick up the table yourself from our workshop:

Address: House No. 111, Nayaganv, Mojmabad, Jaipur, Rajasthan 302001, India

Just coordinate with us on the pickup date and time. We'll have the table packed and ready. You'll need to arrange your own transport — make sure the vehicle can safely accommodate the table size.

For self-pickup, we still pack the table with full protection. We just don't charge for it since we're not paying for logistics.

Common Questions

Delivery FAQ

Do you deliver outside India?
Not currently. We only deliver within India at this time. If there's strong demand, we may explore international shipping in the future — but the logistics and customs for heavy furniture are complex, so we want to get it right before offering it.
Can I choose my own courier?
Yes. If you have a preferred logistics partner, you can arrange your own shipping. We'll pack the table at our workshop and your courier can pick it up. In this case, you handle the shipping cost and logistics directly — and responsibility for transit damage shifts to your chosen courier.
Will you carry the table inside my house?
Our logistics partners deliver to your doorstep (ground floor / building entrance). Carrying the table to a specific room or upper floor isn't typically included in standard delivery. If you need help with that, let us know in advance and we'll try to arrange it — there may be an additional handling charge for upper floor deliveries without a lift.
What if I'm not available when delivery arrives?
The logistics partner will call you before delivery. If you're not available, they'll typically attempt redelivery. Multiple failed attempts may result in the table being returned to a local warehouse, and re-delivery charges may apply. Please make sure someone is available on the expected delivery date.
How do I track my shipment?
Once dispatched, we'll share the tracking number and logistics company details over WhatsApp or email. You can track the shipment directly on the logistics partner's website, or ask us for an update anytime.
Is delivery included in the table price?
No — delivery is quoted separately because it varies by location, table size, and weight. We share the exact delivery charge before you confirm the order so there are no surprises. You agree to both the table cost and delivery cost before anything is made.

Questions About Delivery?

GORA BROTHERS PRIVATE LIMITED

House No. 111, Nayaganv, Mojmabad, Jaipur, Rajasthan 302001, India

Email: contact@annatables88.site

Phone: +91 96390 54379

Ask us anything about delivery before placing your order. We'd rather over-explain than under-deliver.